Safe from booking to arrival.

Your payment is held

We hold it until you confirm the booked vehicle at pickup. Wrong car? You pay nothing: your payment is frozen and refunded in full once we confirm it.

The car you booked

The vehicle that arrives is the one you chose.

Checked drivers and operators

Licence, identity and vehicle are checked before anyone joins.

Trips you can follow

Rides can be followed while they're under way.

Help during a trip

Use SOS or report a problem and our team responds. Confirmed issues lead to refunds and penalties for the operator.